Barcelo Santo Domingo, Santo Domingo - Reviews, Rooms Options & Prices 2025

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About the Resort

Avenida Maximo Gomez Esquina, Santo Domingo, Dominican Republic

Barcelo Santo Domingo offers urban luxury in the heart of the city with 218 rooms designed for maximum comfort. The hotel features a renowned Japanese restaurant, a casino, and two outdoor pools, making it suitable for both leisure and business travelers.

Rooms & Amenities

Rooms at Barcelo Santo Domingo are designed under the B-Room concept, featuring modern decor and amenities, with options such as Superior and Premium Level rooms that include complimentary Wi-Fi, private bathrooms, and stunning views of the city or pool. Guests in the Premium Level rooms enjoy additional exclusive services.

Dining Options

Dining at the hotel includes the acclaimed Kyoto Restaurant, specializing in Japanese cuisine, and an à la carte and buffet restaurant called Delicious, offering a variety of local and international dishes. The Piano Bar and Pool Lounge Bar provide a selection of cocktails and snacks in a relaxed setting.

Leisure & Activities

Recreational amenities include two outdoor pools, a wellness center, and a casino equipped with traditional gambling games and slot machines for entertainment. The hotel also has a gym and offers a range of excursions covering cultural and natural attractions.

Business & Services

Barcelo Santo Domingo features a dedicated business center with 12 meeting rooms accommodating various capacities and modern equipment. Transportation options include subway and bus access within walking distance for exploring local attractions such as the Modern Art Museum and Parque Colon.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Club Premium Room WiFi

Max:

2 persons

36 m²

Bed options:

1 King-size bed

Landscape view

Shower

Coffee machine

room details

Check Prices

Superior Double Room

Max:

2 persons

36 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Santo Domingo200 m

Airports

La Isabela International (JBQ) 18.1 km

Las Americas (SDQ) 29.1 km

Underground

Profesor Juan Bosch300 m

Casandra Damiron500 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Pool Area

“The swimming pool was the perfect temperature, providing a refreshing retreat after a long day.” view full review

Comfortable Rooms

“The rooms were impeccably clean and the bedding was so comfortable that I slept soundly every night.” view full review

Delicious Room Service

“Ordering room service was an absolute delight; the food was reasonably priced and delicious.” view full review

Well-Equipped Gym

“The fitness center had a variety of top-of-the-line equipment, making it easy to maintain my workout routine.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Outdoor dining area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Public Bath
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
In-room computer
AM/FM alarm clock

Room decor

Carpeted floor

Location

Avenida Maximo Gomez Esquina, Santo Domingo, Dominican Republic

Map view

street view

Avenida Maximo Gomez Esquina, Santo Domingo, Dominican Republic

City landmarks

Mall

Sambil Santo Domingo

1.3 km

Museum

National Museum of Natural History

640 m

Paseo Presidente Billini Pte. Francisco a Caamano Deno

Monumento de Fray Anton de Montesinos

1.2 km

Ruinas de Engombe

1.2 km

Church

Cathedral Primada de America

3.0 km

Church

Santo Domingo Dominican Republic Temple

1.1 km

George Washington Avenue

Malecon

2.1 km

Park

Independencia Park

2.2 km

Tower of Homage

1.2 km

Avenida Mella

1.2 km

Market

Mercado Modelo

2.3 km

C/ El Conde Centro Histórico

Parque Colon

3.0 km

Gallery

Museo Bellapart

1.6 km

Estadio Olimpico Felix Sachez

1.5 km

Gazcue

1.2 km

Church

Chapel of Our Lady of Remedies

1.2 km

Shopping Area

Galeria 360

800 m

Av República de Colombia

Dr. Rafael Ma. Moscoso National Botanical Garden

3.0 km

Park

Parque Iberoamerica

2.8 km

Square

Plaza Juan Baron

2.4 km

Museum

Museum of Dominican Man

2.4 km

Museum

Museo de las Casas Reales

3.1 km

Prol. Fantino Falco #5

La Caleta Underwater National Park

2.0 km

Hostos

Monasterio de San Francisco

2.9 km

Theatre

Palace of Fine Arts

1.6 km

Mall

AquaMundo

1.4 km

Santo Domingo 10210

Microteatro Santo Domingo

1.9 km

Shopping Area

Novo-Centro

2.7 km

Nearby

Avenida Maximo Gomez

Plaza de la Cultura

340 m

Museum

Modern Art Museum

600 m

Restaurants

Rumba Deluxe Bar & Lounge Santo Domingo

580 m

Avenida 27 de Febrero No. 39 Plaza 2000 1er. Nivel

La Cosenza

560 m

Av. Francia #96

Cappuccino Restaurante

540 m

Avenida Maximo Gomez No. 60 Frente al Teatro Nacional

La Lasagna

1.4 km

Ave John F Kennedy

Buen Provecho

1.3 km

Gustavo Mejia Ricart

Belinda's Gourmet

1.5 km

Calle Juan Paradas Bonilla No. 1

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

Spacious and clean rooms

Great central location

Slow service

Traffic issues

7.2/10

Very good

Rooms

7.6

Location

8.9

Service

6.1

Dining

5.4

Theodore

United States, January 2025

8.2/10

I had a bit of a mixed experience at this hotel. The location is very modern and central, but the rooms were humid, which was uncomfortable. The staff was exceptional, always offering a friendly smile and assistance, while the dining options didn't quite meet my expectations despite being affordable. Overall, the hotel has great potential, but there are some areas that need improvement.

Rooms

5.0

The rooms started off clean and comfortable, but the humidity was an issue, leading to wet carpets and damp clothing after two days.

Service

9.0

The service was incredible, everyone from the Piano Bar to the Bell staff was really helpful and kind. However, I did encounter some incompetence at the front desk at times.

Location

7.0

The hotel's location was very modern and central to many things in Santo Domingo, which was a plus, but getting in and out can lead to traffic jams.

Dining

5.0

Dining was very affordable, but the on-site restaurants didn't live up to my expectations—I'd recommend exploring other options nearby instead.

Facilities

6.0

The hotel had nice amenities but could improve on some aspects related to comfort.

Peter

United States, November 2024

6.4/10

I had a mixed experience at the hotel. While the rooms were clean and comfortable, and the location was excellent, the service really fell short. Unfortunately, the dining options were not good at all, which put a damper on my stay. Overall, it's a decent place but not without its flaws.

Rooms

9.0

The rooms were very nice, completely clean and comfortable.

Service

5.0

The service was quite disappointing, as the staff seemed incompetent at the front desk and handling complaints.

Location

9.0

The location is fantastic, close to major malls and restaurants, making it easy to get around the city with UBER.

Dining

5.0

Dining was a letdown, as there was an hour wait for cold food at the on-site restaurants.

Facilities

7.0

The hotel had some modern facilities, but they didn't really make up for the service issues.

William

United States, November 2024

7.6/10

The hotel is located in the bustling center of the city, which was perfect for our family. The rooms were spacious and equipped with everything we needed. While I had a fantastic experience with Mr. Malvin Martinez who helped me discover places to eat and enjoy the Barcelo complex, the overall service wasn't always efficient. The dining options were exceptional, especially the buffet every evening. It’s a great value for the price, despite a few hiccups in service.

Rooms

8.0

The rooms were spacious and had everything I needed for my stay, especially good if you need to take online calls or work from the room.

Service

5.0

Service was quite inconsistent—while Mr. Malvin Martinez was very helpful, I experienced delays and rudeness from some servers which was disappointing.

Location

9.0

The hotel is situated in the heart of the city, near the major avenues, making it convenient for accessing attractions. Perfect for my toddler too!

Dining

9.0

The dining experience was exceptional every evening. The buffet offered a variety of delicious options and even ice cream which was a treat.

Facilities

7.0

The facilities were good and provided value for money, although the overall service at times didn't reflect that.

Michael

United States, October 2024

6.8/10

I had a decent stay at the hotel. The rooms were spacious and impeccably clean, which I really appreciated. The location was great, close to many attractions, but traffic made getting in and out a bit tricky. Unfortunately, the service left much to be desired, as they seemed understaffed and overwhelmed at times. Overall, it was a pleasant experience, but not without its challenges.

Rooms

9.0

The rooms were spacious, clean, and nicely decorated, making my stay comfortable.

Service

5.0

Service was extremely slow, and handling guest complaints could definitely be improved.

Location

7.0

The hotel is centrally located, which is great, but getting caught in traffic was a downside.

Dining

6.0

Dining options were varied, but the drinks and food took too long to arrive, impacting my experience.

Facilities

7.0

Facilities were nice overall, but the pool area could use more attention to detail.

Spacious and clean rooms

Slow service

David

United States, October 2024

7.0/10

I had a mixed experience at this hotel. The cleanliness was impressive, and the location made it convenient for exploring the city. However, I found the front desk staff to be less than friendly, and the dining options left something to be desired. Overall, the value for money was decent, but there are areas that could use improvement.

Rooms

9.0

The rooms were super clean and spacious, which I really appreciated. I felt comfortable throughout my stay.

Service

5.0

The service was a bit lacking, especially from the front desk. They weren't very welcoming or helpful with my inquiries.

Location

10.0

The hotel is centrally located, making it easy to access the main attractions and local shops. It was perfect for what I needed.

Dining

5.0

Dining options were just alright. I found the selection to be poor, and it could have been a lot better.

Facilities

7.0

The hotel's facilities were decent, with a clean atmosphere throughout, but nothing really stood out as exceptional.

George

United States, October 2024

6.6/10

I recently stayed at this hotel and while the location was excellent, near major malls and restaurants, the rooms left much to be desired, feeling outdated and not very clean. I appreciated the friendly service from the staff, who really went out of their way, but the dining experience was quite disappointing given the long wait and cold food. Overall, the hotel has great potential but needs improvements in room maintenance and dining quality.

Rooms

5.0

The rooms were quite dated and not what I expected for the premium price, with issues like wet carpets.

Service

9.0

The staff was very friendly and helpful in all aspects, especially Juana, Moises, and Iliana, which made the service excellent.

Location

9.0

The location was fantastic, conveniently situated near malls and restaurants, making it easy to get around the city.

Dining

5.0

I had a frustrating dining experience with a long wait for meals that arrived cold, which was disappointing on my birthday.

Facilities

6.0

The hotel offers a nice rooftop area with a jacuzzi, but overall, the facilities need to be better maintained.

Rod

United States, September 2024

7.4/10

I had a pleasant stay overall at this hotel. The location is incredibly convenient, being close to shopping and dining options, which I loved. The rooms were spacious and well-kept, although I faced a bit of a hiccup as they weren't ready upon arrival. The service, while generally friendly, had a small issue with staff communication regarding breakfast being included. Dining could use some improvement, especially regarding wait times. However, the facilities were enjoyable, particularly the pool area.

Rooms

8.0

The rooms were spacious, super clean, and had great air conditioning.

Service

7.0

The staff was generally friendly and helpful, but I did experience some miscommunication regarding my breakfast inclusion.

Location

9.0

This hotel is in a fantastic location, close to malls and restaurants, making it easy to move around the city.

Dining

5.0

The dining experience had some challenges, especially a long wait for food that was not ideal.

Facilities

8.0

The pool area was nice and provided plenty of space to relax.

Bill

United States, August 2024

8.0/10

I had a mixed experience at the hotel. While the rooms were clean and comfortable, I had some issues with the front desk staff's friendliness. The service was overall good, especially room service. The location was excellent, making it easy to access local amenities. However, the dining experience was less than ideal, with my birthday morning being particularly disappointing. Overall, it’s a decent place but could improve in a few areas.

Rooms

8.0

The rooms are always clean and comfortable. I experienced a water leak from the mini bar, but aside from that, everything was fine.

Service

7.0

The service was inconsistent. While some staff members were very friendly and professional, I encountered a few issues with the front desk knocking and using the keys to enter my room multiple times.

Location

10.0

The hotel is in a fantastic location, probably the best in Santo Domingo, close to the Malecon with lots of options for dining and parks.

Dining

5.0

The dining experience was a bit disappointing, especially on my birthday morning when I faced unprofessional service at breakfast. The food quality did not match the prices charged.

Facilities

7.0

The hotel had good facilities, though nothing particularly stood out.

Clean rooms

Unfriendly front desk

United States, August 2024

7.8/10

The hotel offers a fantastic central location in Santo Domingo, making it easy to access various attractions. While the rooms were nice and well-maintained, they did face a major road, which can be a bit noisy at times. Unfortunately, the service was lacking, as I encountered unfriendly staff and poor service standards at the restaurant. Overall, there were clear pros like the location and room quality, but the service definitely needs improvement.

Rooms

8.0

The rooms were nice and maintained at a premium level, although they faced a major road, which could get noisy.

Service

5.0

The service was disappointing. The bar staff ignored me, and the restaurant staff lacked professionalism and friendliness.

Location

10.0

The hotel is in a fantastic location right in the center of Santo Domingo, making it easy to visit attractions.

Dining

7.0

Dining was quite expensive, but the choices were good along with a nice buffet breakfast selection.

Facilities

9.0

The hotel facilities were modern and ample, offering plenty of spaces to relax and enjoy.

Bernard

United States, August 2024

7.2/10

I had a decent stay at this hotel that offers great convenience in its location. The rooms are super clean, but they are a bit on the smaller side. The service provided was good, although I encountered a minor issue. The dining experience was mixed, and the facilities were quite satisfactory. Overall, it provides reasonable value for money, especially with the proximity to key areas in the city.

Rooms

7.0

The rooms are small but exceptionally clean.

Service

7.0

The service was nice, with excellent support during check-in and check-out, but I did face some unnecessary pressure regarding payment.

Location

9.0

The hotel is perfectly located in the city center, making it easy to access malls and restaurants, and it’s quick to get around with UBER.

Dining

6.0

The dining options were good, but I had a disappointing experience with the breakfast omelette.